Power Talk Language to Build Authority and Influence

Power Talk Language to Build Authority and Influence:
Good communication skills required. Every job posting lists good communication skills as a necessary qualification. But what are good communication skills? A loud voice? An extensive vocabulary? The power to persuade? The stylistic flair of a poet? We often assume communication skills aren’t much more than the ability to write a clear memo or pull together an efficient agenda. But spoken language, rather than writing, is at the heart of most business communication. Talk is how we prefer to do business. We feel inefficient and frustrated when the workday is full of messaging options, voice mail, telephone tag, and the black hole of holding. We want to talk to people directly, explain ourselves, practice our own brand of chatter and charm. While memos, e-mails, reports, and letters all convey important information, the relationships we create and the impressions we convey are built on what we say and how we say it.